Owner FAQ

We manage high-end villas, penthouses, condos and luxury apartments in Aruba's prime areas, including Palm Beach, Eagle Beach, Arashi Beach, Malmok and Noord.

Full-service management: professional listing creation, booking coordination, guest communication, check-in/check-out, hotel-grade cleaning, preventive maintenance, regular inspections, 24/7 guest support, dynamic pricing and monthly owner reporting.

We use dynamic pricing based on seasonality, local events, competitor benchmarking and demand signals. The goal is to maximize both occupancy and your average nightly rate.

Results vary by location, size and amenities, but active properties in our program often reach occupancy above 90% and revenue improvements around 30% compared with previous management.

Our commission structure is transparent and tailored to each property. We review all fees, marketing costs and owner responsibilities clearly before signing, with no hidden charges.

Our in-house and certified local teams handle housekeeping, quality control, preventive maintenance and emergency repairs. We treat every property as if it were our own.

Yes. We verify identity, review rental history and confirm acceptance of house rules to protect your asset and maintain the standard your property deserves.

You receive a clear monthly report covering income, occupancy, expenses and maintenance activity, with payments transferred on the agreed schedule.

Absolutely. You keep owner-block access on the calendar. We simply ask for advance notice so we can optimize bookings around your stays.

We manage the handover step by step: property inspection, onboarding, professional photography, listing creation and coordination with your existing manager to minimize downtime.